Retail Food Group

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Retail Food Group (Australia) Limited, often abbreviated as RFG, is an ASX-listed company and Australian franchisor based in Robina, Queensland. It owns numerous companies including Gloria Jean's Coffees, Brumby's Bakeries, Donut King, Michel's Patisserie, Di Bella Coffee, The Coffee Guy, Café2U, Pizza Capers and Crust Pizza.

Founding

Established in 1989, RFG was incorporated in 2003 to act as a holding company for several fast-growing brand systems. The company roasts and supplies coffee to its network.

Portfolio of companies

Controversy

A 2017 investigation by Sydney Morning Herald noted that hundreds of franchisees were left financially devastated after investing in the brands under the RFG umbrella. In December 2022, the Australian Competition & Consumer Commission won a civil court case against RFG resulting in Michel's Patisserie and Gloria Jean's franchises receiving repayments and debt erasures totalling $10 million as part of a settlement relating to allegedly illegitimate marketing expenses and allegedly being sold loss-making shops.

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